Administrative Officer (Dean of Instruction and Academic Programmes)

About the role

The Administrative Officer supports the Dean of Instruction and Academic Programmes with comprehensive administrative, academic and operational work. The post acts as a key liaison between the Deans, faculty, students, academic departments and external stakeholders, coordinating academic processes such as records, scheduling, assessment, accreditation and reporting.

Key responsibilities

• Manage the Dean's calendar, meetings, correspondence and administrative needs, and prepare reports, presentations and memoranda
• Coordinate semester and annual course schedules, classroom assignments and faculty teaching loads
• Maintain academic calendars, examination schedules, timetables and enrollment reports
• Keep curriculum files, programme specifications, course outlines, policies and catalogues, and coordinate curriculum reviews and approvals
• Maintain SLO records and assessment data, and support quality assurance documentation
• Keep accurate academic records and prepare enrollment, retention, completion, graduation and progression reports
• Prepare agendas, minutes and documentation for academic committees and track their recommendations
• Support accreditation, compliance, quality assurance and academic audits, and compile self-study and institutional reports
• Assist with student registration, academic advising, appeals and petitions, and support graduation clearances and commencement activities
• Maintain digital and physical filing systems and repositories, keeping records secure, confidential and up to date

Required profile

• Bachelor's degree or professional equivalent
• 4 years of administrative support experience
• Working knowledge of the basic administrative processes of an institution of higher education, or the ability to adapt comparable processes from another organization

Required skills

• Organizational, communication, minute-taking, report-writing and document management skills
• Data analysis, managing multiple deadlines, sound judgment and confidentiality

Applications require a cover letter, detailed resume, copies of relevant credentials and three letters of reference, submitted through the employer's online application system. Salary is $43,488.87; the closing date is 31 October 2026.